Privacy Notice. Shipping and Return Policies.
Our Commitment To Privacy
Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the The Black Widow Accessories website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Payment Information. We do not store, keep or can even see any credit card information. The Black Widow Is PCI Compliant.
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected about the recipient are:
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order, such as giving your address to the shipping carrier when shipping your order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive discount coupons, special offers, and information about new products offered by . Information you submit on our website will not be used for this purpose unless you fill out our registration form and opt-in by checking the E-mail Option box.
Once subscribed, you can unsubscribe from further discount coupons, special offers, and information about new products offered by The Black Widow, by logging into your account and editing your account details to unsubscribe from further communications. You cannot unsubscribe from e-mail receipts and shipping notifications on future orders.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access Or Correct Your
You can access all your personally identifiable information that we collect online and maintain by logging in and clicking on my account in the above menu. We use this procedure to better safeguard your information.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please send us an email at email@example.com
Products and Returns.
No product, parts or accessories can be returned with out a return RMA. All returns with out a RMA number will be refused and returned to shipper at your expense. To get a return RMA email us at firstname.lastname@example.org with your order number. Returns must be in original packages and in as new condition. No returns after 30 days of date of invoice. Black Widow will not refund or pay for return freight unless there was a miss-ship caused by us. All refunds will be paid Less shipping and 25% restocking fee. No refunds on electrical accessories. It is the buyers responsibility on fitment on any accessories purchased. All product warranties are covered by the manufacturers and not us. But we will help in getting this taken care of by emailing or calling. Orders can't not be canceled after they are processed with out a 15% restocking fee. Certain products like Mirror Extensions are made to order and are a first come first delivered. Mirror Extensions and exhaust systems orders can not be canceled or returned unless there is a quality issue. Windshields are custom made and can not be returned or canceled after they are processed Colors will take a few more days for shipping.
The Cam Am Spyder is new to the market along with all the many accessories. Shipping of product can take as long as 8 weeks for delivery. All orders can not be canceled or returned using a timely manner as a excuse. Please make sure accessories will fit your model of Spyder. If you do not know for sure please email us and we will let you know the fitments.
Installing accessories must be done qualified installer and tested before installed. The Black Widow will not pay for or is not or can be held responsible for any charges for reinstalled failed parts or returns.
All product, accessories and/or parts are not our responsibility after they have been placed in the hands of the shipping carrier. No claims made be made for mis-shipped product after 72 hours of receipt of order. It is the customer's responsibility to provide us with the correct shipping address. If there is a mistake and product is returned or shipping company charges us for correcting address, an extra cost of $10.00 shipping will be charged. Also $15.00 will be charged if order has to be recalled for any reason such as, but not limited to, credit card failing to make it through the whole charging process.
We take our copyrights and trademarks serious. Black Widow Accessories or blackwidowaccessories.com, org, net, info etc. cannot be posted or used in any way without our written permission. Legal action will or can be acted upon with out warning.
Credit Card Payments.
All orders must be verified and confirmed. We do not keep or store Credit card information.
Due to the increase of credit card fraud, all charge backs or mis-use of credit cards will be reported to all three credit bureaus that are made when our shipping and policies have been broken. Also all information will be added to all our companies Wall Of Shame and websites.
As stated above fraud has increased. Just so everyone knows our database tracks order location and compares your IP address to your credit card billing address and shipping address. We have had people using others credit cards with out the card owners permission. When this happens we do report this and will do a auto return of product.
All PayPal orders must be verified and confirmed.
Policies and prices are subject to change without notice.